Telecom Accounting - Sales Questionaire

Telecom Accounting - Sales Questionaire To help Daisy Analysis define the system you will need to process your Call Detail Records (CDRs), please fill in the following questionaire. All fields marked with an asterisk () must be completed. 1. Name and Address*
Full Name: *
Company Name: *
Post Code:
Country:
2. Phone and FAX Numbers, E-Mail Address
Phone Number:
Fax Number:
E-Mail: *
3. Call Detail Records (CDRs) CDRs are normally text files, but most common forms, such as Microsoft Access and Excel, and dBase can also be accepted.
CDR Types:
Files/Day:
Fields:
Records/File:
MByte/File:
Description:
Does the CDR contain charges, that have already been calculated? If you can, please send us a sample CDR, so that we can ascertain the method of decoding. All confidences will be respected by Daisy Analysis, the company's personnel and agents.
4. Charging and Tariff Details
No. of Tariffs:
Do you charge different Customers at different rates? Do you give discounts for large usage?
5. Customer and Billing Details
No. of Customers:
Do you store Customer information on a separate system? Do you use separate Customer and Billing addresses? Do you allow Customers to have multiple accounts?
6. Invoice Generation and Printing
Billing Frequency:
Do you want Customers to be able to choose their billing date? Do you want to print Invoices in your main Accounting/Payments System? Do you want to print details with Invoices? Do you want to e-mail details to Customers?
7. Accounting/Payments System Give full details of your main Accounting/Payments System.
System Type:
Description:
Can your Accounting/Payments System import invoice files?
8. Any Other Information Enter any other information and questions, that you think is relevant.

9. Sending the Information Once you have filled in all the details, click Send to transfer all the information to Daisy Analysis.

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